Returns Policy:

Please contact Customer Service to obtain a Return Authorization number within 5 days of receipt of the order. To get full refund, the product must be in the original packaging and must be unopened.

• Customer must pay for return shipping.
• Original Shipping charges are non-refundable. 

Damaged products?

If you receive a product that was damaged in shipping, contact customer service.

Note: It is your responsibility to ensure that the package(s) you receive are in good condition i.e. no damages are visible on the outside of the package(s).

Should you observe physical damage to a package or if you suspect that the content of a package may be damaged you should reject the package. Always make a note as appropriate, indicating the reason for rejection or reservation, on the receiving document before you accept or reject a package.

Customer Service:

Phone: (650)742-7855
Email: kim@myperidotonline.com